Italian-speaking Customer Service / Sales Support for an exciting company

With more than 30 years of experience in the industry, we are one of the most established recruitment and staffing agencies in southern Sweden. As a trusted specialist, we have extensive knowledge of the regional job market and business community. We combine our experience with a personal and dedicated approach, enabling us to compete successfully with the largest players in the market. We recruit managers and specialists at all levels within Engineering, Logistics, Sales, Finance, and Office Administration. Our operations cover the Skåne region and the Greater Copenhagen area, and our office is centrally located at Gustav Adolfs Torg in Malmö.

Italian-speaking Customer Service / Sales Support for an exciting company in northwestern Skåne

Would you like to work with strong brands and interesting products? Would you like a broad and varied role in a friendly customer service team? Are you also driven, positive and multilingual? If so, you might be just the person we’re looking for! Our client is a successful company with international operations that is now looking for a dedicated Customer Service / Sales Support who is fluent in English and French, Italian and/or Finnish.

You’ll be part of a great customer service team where you’ll professionally help customers find the right solution, primarily via email and phone. You’ll work in customer service and consultative sales, guiding customers towards the right solutions in a sales-oriented manner. You’ll also handle after-sales matters and provide some technical support. The role requires good communication skills and a solution-oriented approach.

Key responsibilities

• Assist customers with advice and problem-solving
• Carry out consultative sales
• Handle after-sales matters
• Contribute to high-quality customer support and an optimal customer experience

Your profile

We are looking for someone with experience in sales, sales support or customer service. We would like you to have technical skills and a problem-solving aptitude, combined with strong communication skills. You are a confident computer user and feel comfortable in a digital working environment. It is essential that you have excellent written communication skills with fluency in English, as well as French, Italian and/or Finnish. Knowledge of Swedish is an advantage.

As a person, you are curious, down-to-earth and solution oriented. You enjoy taking responsibility, working independently and are committed to providing excellent service with a customer-focused approach.

About the Position

This is a permanent position starting as soon as possible. The role is based in northwestern Skåne.

We review applications on an ongoing basis, so we encourage you to submit your application as soon as possible via the application link. For more information about the position, please contact Karin Dahlin on +46 733 76 39 88.