Solution Enablement Expert

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

SOLUTION ENABLEMENT EXPERT

Job summary

We are now offering an exiting position where you will support the continuous improvement of the Field Service Management solution by providing detailed solution expertise, leading testing and user-readiness activities, and helping translate system and data changes into practical business use.

What you will do

As Solution Enablement Expert you will

• Support roadmap definition and solution enhancement in collaboration with the FSM Technical Product Lead, Global Information Management (GIM), and suppliers
• Support development and enhancement activities within the FSM system and surrounding satellite systems from a business-process and solution perspective
• Lead testing and quality-readiness for upgrades, releases, and improvements in close collaboration with GIM and the FSM Technical Product Lead, including quality and functional feasibility support for solution changes.
• Lead training materials, learning plans, and user-readiness support for new functionality
• Translate system and data changes into practical process impacts and usable guidance for the business, working with the FSM Business Product Lead on adoption-related needs to help new functionality land effectively.
• Support monitoring of business usage, data behavior, and system performance to identify issues and improvement opportunities in collaboration with GIM
• Act as the main subject matter expert for detailed tool knowledge and solution change impacts, including representation of the function in relevant solution where needed.

Who you are

We believe that you have:

• A Bachelor or Master’s degree in Engineering and/or Data Science
• A proven track record of leading teams in multicultural settings.
• Experience from translation of system changes into business use
• A self-motivating, self-starting and enthusiastic approach to work, demonstrating accountability for delivering committed results.
• Excellent command of English, both oral and written is required.

We offer you

• A variety of exiting challenges with ample opportunities for development and training in a truly global landscape.
• A culture that pioneers a spirit of innovation where our industry experts drive visible results.
• An equal opportunity employment experience that that values diversity and inclusion.
• Market competitive compensation and benefits with flexible working arrangements.