Runner/Barback at O'Learys

Service at O'Learys [location]

About the position: Your primary role as a server at O’Learys [location] is to ensure that our guests have an outstanding experience when they visit us. This means consistently focusing on the guests, welcoming and engaging with each one, being attentive and helpful, and professionally handling their requests! You'll assist guests with their tables, present the menu, take orders, serve food and beverages, and provide excellent service throughout their visit.

About you: We are looking for someone who values equality and respect for both colleagues and guests. Your passion for food, service, and creating memorable guest experiences will be crucial in your role with us. We seek someone who will take pride in being a member of the O’Learys family and who strives to maintain high standards and quality in everything you do, both individually and as part of our team.

The responsibilities include

• Serving food and beverages according to the service sequence
• Welcoming and greeting guests with a smile, guiding them to tables or activities in the absence of the head waiter
• Presenting the menu and promotions to guests
• Ensuring guests receive the best possible service and overall experience
• Taking orders via iPad and delivering accurate orders to the kitchen
• Complying with alcohol laws and checking IDs for guests under 25
• Handling guest payments and providing receipts upon completed transactions
• Notifying responsible or security staff if a guest has consumed too much alcohol or creates an inappropriate atmosphere
• Actively promoting add-ons and upselling items like dipping sauces, appetizers, drinks, and desserts
• Informing guests about our activities and other offers in a friendly and welcoming manner
• Setting up and preparing the venue before opening/closing, following service routines and manuals carefully
• Clearing tables, cleaning, and disposing of trash in designated areas
• Ensuring service stations are well-organized and stocked
• Supporting all areas of the restaurant, such as dishwashing, greeting, activities, kitchen, bar, and nightclub
• Leaving iPads, cash registers, and card terminals in good condition and ensuring cash balances are accurate

Desired experience and qualities

• At least one year of work experience as a server in a restaurant or bar, with solid cash-handling experience
• Fluent in spoken and written *language*
• *Education*
• Relationship-builder, stress-resilient, and enjoys working as part of a team