Global Order Management Specialist - Demand & Supply, Lund

Do you want to contribute to efficient, reliable, and forward-looking global order management process? Axis is looking for a structured, energetic and driven Order Specialist to join our Global Order Management team.

Temporary position covering a 1-year parental leave.

Who is your future team?

The Global Order Management team plays a key role in meeting customer expectations and delivering on promises. The team consists of 12 skilled and dedicated professionals who make things happen! They are Master Schedulers, Process Developers, and Global Order Specialists. Through close collaboration with stakeholders, the team ensure timely delivery, develop enhanced capabilities, and planning alignment, ultimately providing a trustworthy and seamless experience for our customers while driving business growth and supporting Axis' strategic objectives. We are a tightly knitted team who work very closely together.

Within our team, you'll be part of the group specializing in Global Order Management. With eight Configuration and Logistics Centers (CLCs) strategically located around the world, you'll play a key role in communicating between production and our sales regions in order to meet the demand in the best possible way.

In this role, you'll collaborate closely, not only with your team members, but also cross-functionally with Demand & Supply, local Sales Operations, and local planners at each of our CLCs. It's an exciting opportunity to work in a truly global, fast-paced environment where your contributions directly impact our operations.

What You'll Do

As a Global Order Management Specialist you will be responsible for coordinating and communicating all questions and queries around our orders.

Key Responsibilities

• Order Management Processing: Respond to order-related inquiries, analyze returns, and continuously optimize processes to ensure smooth and efficient global operations. Handle requests in a structured, focused, and timely manner.
• Collaboration and Communication: Work cross-functionally to ensure alignment and effective communication of production plans and sales orders. Facilitate clear, timely, and transparent communication, providing accurate delivery estimates and regular updates to stakeholders through established forums on a global level.
• Order Analysis and Impact Assessment: At a global level, analyze demand and order backlog, and in close collaboration with Master Schedulers, ensure optimal conditions to meet demand and effectively respond to changes.

What We're Looking For

Required Skills and Abilities:

• A university degree in Supply Chain Management, Logistics, Business Administration, or equivalent.
• Minimum 5 years of hands-on experience in similar operational roles within an international or global supply chain environment.